We want you to be completely happy with your Sugarplum purchase. If something isn’t right, our team is here to help and make the process as smooth as possible.

Returns are accepted only if the product received is damaged or incorrect. If you experience any issue with your order, please contact us within 48 hours of delivery and share clear photos of the product so we can review your request.

Once your return request is reviewed and approved, the refund will be processed to your original payment method within 5–7 working days.

The following items are not eligible for returns or refunds

For any return or refund related queries, feel free to reach out to us and our team will assist you.
📧 rdc.sugarplum@gmail.com